Order confirmation and account information are sent separately and may go to the subscriber's junk folder. Subscribers are asked to check their spam folder for this information. (updated 4/8/21 at 5:18 pm EST)

We have noticed a number of subscribers have entered their email address incorrectly at checkout and therefore are not receiving their account login information. We are working on an email verification step in the checkout process. If you think you may have entered your email address wrong, please open a help ticket and ask us to check the email you purchased your subscription with. (updated 4/8/21 at 5:17 pm EST)